ETA: We were offline between 9 and 10 pm Monday night… yeah… we aren’t happy with this vendor right now. Not even breathing on it at this point… sorry!
On Monday, September 6 (Labor Day holiday), there will be no Internet access to or from the college between 8 am and 4 pm due to planned system maintenance.
What this means is that there will be no access to the www site, Genesis, Blackboard, Library, Banner, faculty/staff email (although student Outlook.com email will work), or P drives/SRA.
What we will be doing is fixing the hardware that caused the problems in August.
Currently, the college has 1 mission-critical firewall that stands between the college and the Internet. Most of the time it’s pretty benign and you don’t see it working but it protects the college from Denial of Services attacks and other nasty things.
On Monday, we will be replacing the single device with a redundant, fail over pair of devices.
So we’re going from this:
Source. (Since I’m putting in the footnote, see, I can steal it, since I’ve now credited the source. Clever of me, isn’t it?)
Even better, once we have the two firewalls in place, we should rarely (I can never say “never”) have to take the Internet connection offline for maintenance since we can work on one at a time. When we work on one firewall, the other takes the full load.
Putting it in is more work since there’s more equipment to get working together. So that’s why it will take all day. Sorry.
On the other hand, students can still use textbooks, paper and a pen (yes, handwriting will still work on Monday!) to get any needed work done.
Also, watch this blog for updates. I’ll post any changes in the schedule here and I’ll post a quick notice when we’re done so you’ll know it’s safe. So bookmark me and check here when things go wrong… go wrong… go wrong… go wrong… go wrong…